1. Core principles
- Organization isolation: customer data is scoped by organization.
- Least privilege: users only receive the access required for their role.
- Auditability: attendance, corrections, exports, and admin actions are designed to be reviewable.
- Secure rollout: Starter uses GPS geofencing, device binding, random selfie audits, and offline punch sync; Pro adds BLE/iBeacon proof of presence.
2. Access control
- Authentication-backed dashboard and mobile access.
- Role-aware permissions for owner, admin, manager, and employee users.
- Employee users should not access administrative controls.
- Device binding helps reduce account sharing and buddy punching.
- Backend access controls and validation are used to reduce cross-tenant access risk.
3. Super-admin access disclosure
Authorized PHELTIX personnel may access customer data only where necessary to provide, support, secure, troubleshoot, maintain, or improve the services; respond to support requests; investigate abuse or security incidents; comply with legal obligations; or manage billing and account administration.
Super-admin access is not for casual browsing. Access should be restricted, reviewed, and used only for legitimate operational purposes.
4. Attendance verification controls
- GPS geofence validation for location-based punch checks.
- GPS degraded-mode review where GPS signals are unreliable or inconsistent.
- Optional random selfie audits where enabled by the customer.
- Pro BLE/iBeacon validation for stronger proof of presence.
- Offline punch queueing with later sync when the device reconnects.
5. Data protection measures
- Role and organization-scoped access patterns.
- Security-focused access controls and backend validation.
- Audit-oriented event logging for important operational changes.
- Controlled support access for troubleshooting and client assistance.
- Subprocessor review through the public Subprocessors page.
6. Reporting security concerns
Report suspected vulnerabilities, unauthorized access, or security concerns to support@pheltix.com. Please do not include unnecessary employee personal data in security reports.
