Terms of Service

You must be authorized by your organization to use PHELTIX. You are responsible for keeping your login credentials secure and for activity performed under your account.

PHELTIX provides workforce attendance and site validation using mobile punch records, GPS geofences, device binding, optional random selfie verification, optional BLE/iBeacon verification, admin dashboards, reports, audit trails, and exports.

Unless otherwise agreed in writing, PHELTIX Starter is designed for one active company location/site and a controlled initial rollout. Additional active locations, BLE/iBeacon proof of presence, and multi-site controls require PHELTIX Pro or a custom written agreement.

Plan features, limits, and pricing may be updated over time. Customer-specific terms are handled through the applicable order form, invoice, subscription plan, or written agreement.

PHELTIX may update, improve, limit, or replace features over time to improve reliability, security, compliance, performance, and customer operations. Certain features may require configuration, commercial approval, or a written rollout scope before activation.

• Provide accurate organization, employee, location, geofence, beacon, and configuration data.
• Use the services only for lawful workforce attendance and operational purposes.
• Provide employee notices and obtain permissions or consents where required.
• Review attendance records before payroll, disciplinary, HR, or legal decisions.
• Keep administrator access limited to authorized personnel.

• Do not attempt to bypass security, device binding, geofence, GPS, BLE, or role controls.
• Do not reverse engineer, exploit, overload, or disrupt the services.
• Do not use PHELTIX to collect data without proper authority or notice.
• Do not upload unlawful, harmful, or unnecessary personal data.

Fees, payment terms, invoice timing, plan details, and rollout scope are defined in the applicable order form, subscription plan, invoice, or written agreement.

Our Privacy Policy explains how we process personal data. Where PHELTIX acts as a processor or service provider for a customer organization, PHELTIX processes personal data according to that customer’s instructions and the applicable agreement.

Read the Privacy Policy, DPA Summary, and Data Deletion & Retention Policy.

PHELTIX and its licensors retain all rights, title, and interest in the services, including software, designs, content, documentation, logos, and trademarks. PHELTIX® is a registered trademark of PHELTIX Technologies, L.L.C S.O.C in the United Arab Emirates.

Future or roadmap modules are not active unless separately enabled under a written agreement. Website references to roadmap items do not create a commitment to deliver them by a specific date.

The services are provided “as is” and “as available” except where a signed agreement says otherwise. PHELTIX does not guarantee that attendance records alone are sufficient for every payroll, HR, labor, tax, or legal decision. Customer administrators should review records and exceptions before acting on them.

To the maximum extent permitted by law, PHELTIX will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill, arising from or related to the services. If liability cannot be excluded, it will be limited as stated in the applicable signed agreement or, if none, to the amount paid for the services in the three months before the event giving rise to the claim.

PHELTIX may suspend or terminate access if we reasonably believe there is a security risk, misuse, non-payment, unlawful use, or violation of these Terms. Customer administrators may also remove user access from their organization.

Unless otherwise agreed in a signed contract, these Terms are governed by the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates applicable therein.

Questions about these Terms should be sent to support@pheltix.com.