PHELTIX

Legal & trust

Data Deletion & Retention Policy

This policy explains how PHELTIX Technologies L. L. C handles deletion, retention, export, and access-removal requests for the PHELTIX workforce attendance platform.

PHELTIX is normally used by an employer or customer organization. In that case, the customer controls employee attendance data and PHELTIX processes it according to the customer’s instructions and the applicable agreement.

Last reviewed: 18 May 2026

Trust notes

Deletion requests via support
Employer usually controls employee records
Backups rotate separately

1. Who can request deletion

Customer administrators may request deletion, export, or access removal for organization data by contacting PHELTIX support from an authorized company email address.

Employee users should normally contact their employer first because the employer usually controls employment and attendance records. PHELTIX will support employee privacy requests routed through the customer organization or required by applicable law.

2. Data that may be deleted or deactivated

  • Employee user accounts and profile information.
  • Device binding records and device identifiers.
  • Attendance punch records and related audit metadata, where deletion is permitted.
  • Optional selfie verification images or metadata, where enabled and where deletion is permitted.
  • Organization configuration such as locations, geofences, and beacon settings.

3. Records that may need to be retained

Some records may need to be retained for legitimate business, security, payroll, accounting, audit, dispute, or legal reasons. For example, a customer may need to retain attendance records for payroll, HR, or labor-law purposes.

When full deletion is not immediately possible, PHELTIX may restrict access, deactivate the account, remove unnecessary identifiers, or anonymize data where appropriate and technically feasible.

4. Backups and technical logs

Deleted data may remain in encrypted backups or operational logs for a limited period until those backups or logs are rotated, overwritten, or securely removed. Backup data is not used for normal production access.

5. How to submit a request

Send deletion, export, or access-removal requests to support@pheltix.com.

Include the organization name, requester name, role, contact email, and the specific data or users involved. PHELTIX may verify authorization before processing the request.